Pamela Uy Cruz, MD
A member of Texas Health Physicians Group
Pamela Uy Cruz, MD
Internal Medicine
Offers Video Visits
Texas Health Family Care 751 Hebron Parkway
Suite 100
Lewisville, TX 75057
Suite 100
Lewisville, TX 75057
About Me
Specialties
Internal Medicine
Hospital Affiliations
Texas Health Allen
Gender
F
Languages
Tagalog
Cebuano
English
Education
Brooklyn Hospital Center Residency Program, Residency - 1996
Veterans Memorial Medical Center-Quezon City, Internship - 1992
University of the East, Medical Education - 1991
Bio
Dr. Pamela Cruz is board-certified in internal medicine. She grew up in the Philippines and has worked in community health and adult medicine. Dr. Cruz places a priority on providing quality wellness and disease prevention strategies, healthy-lifestyle education, and risk assessments for patients 18 and up.
Dr. Cruz earned her medical degree from the University of East College of Medicine in Quezon City, Philippines. She completed her internal medicine residency at the Brooklyn Hospital Center in Brooklyn, New York. Dr. Cruz is married with two children. She and her family have lived in the area since 2001.
Dr. Cruz earned her medical degree from the University of East College of Medicine in Quezon City, Philippines. She completed her internal medicine residency at the Brooklyn Hospital Center in Brooklyn, New York. Dr. Cruz is married with two children. She and her family have lived in the area since 2001.
Accepted Insurance
= Accepting New Patients
6 Degrees-Fort Worth Firefighters
Aetna Medicare Adv
Aetna TX HealthAetna
Ambetter-ACA/Marketplace
BCBS Blue Advantage HMO(ACA)
BCBS Blue Choice PPO
BCBS Blue Essentials (HMO Blue)
BCBS Blue Medicare Advantage HMO
BCBS Blue Medicare Advantage PPO
BCBS MyBlueHealth
Care N Care Medicare Adv
Cigna Commercial
Cigna Medicare Adv HMO
Cigna Medicare Adv PPO
Coventry First Health
Galaxy
HealthFirst TPA-Ardent Health Services
HealthSmart
Humana ChoiceCare Commercial
Humana HMO PPO Medicare Adv
Medicare Dallas
Medicare Railroad
Medicare Rest Of Texas
Medicare Tarrant
Molina Medicaid Chip
Molina Medicaid Star Plans
Molina Medicare Adv
PHCS Multiplan
QuickTrip
Self-pay
Superior Medicaid Chip Plans
Superior Medicaid Star Plans
Superior Medicare Adv/Wellcare by Allwell
Tricare Humana Military
TriWest (BCBS)
UHC AARP Medicare Adv
UHC Commercial
USA Commercial PPO
WellCare Medicare HMO/PPO
Reviews
Rating Breakdown
Reviews are measured on a scale of 1 to 5, with 5 being the best score. For more information about the survey please visit the About Our Survey page.
Question Breakdown
Rate provider 0-10Recommend this provider officeProvider showed concernProvider explained things clearlyProvider discussed treatment optionsProvider included you in decisionsEase of scheduling appointmentsEase of contacting
Patient Reviews
Provider comments are gathered from our Press Ganey patient surveys and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy. For more information about the survey please visit the About Our Survey Page.
Comments
4.7 out of 5 (189 Ratings, 63 Comments)
Sep 2024GoodSep 2024Always goodSep 2024It appeared to be a pleasant, harmonious work environment!Sep 2024Dr. & all staff members were very pleasant & attentive to my concerns. Thank you all so much !Sep 2024They were all very kind, patient and professional.Sep 2024Dr. Cruz is very good in different ways! Thank you!Sep 2024Excellent care by allSep 2024Excellent Dr. Cruz, the nurses and staffSep 2024Staff is always amazing, friendly, caring and thorough.Sep 2024Dr. Cruz is always very detailed and takes time to discuss and explain. I never feel rushed.Sep 2024Very friendlySep 2024Very satisfiedSep 2024Dr. Pamela Cruz is an awesome health care provider. She has helped me correct a number of health care ailments and has me on the road to consistent good health.Sep 2024Excellent medical care!Sep 2024Always takes the time to understand, assess, and address all of my issues.Sep 2024Staff is very helpfulSep 2024Staff is always friendly and helpfulSep 2024They are very good at seeing to our concerns.Sep 2024Dr.Cruz takes the time to answer all your concerns.I have recommend her to some of my friends and family and they are pleased with her also.Sep 2024True family doctor that cares and nurses that know you.Aug 2024Dr Cruz has always been a good listener and provides thoughtful responses and insights to any issues I may be having.Aug 2024There was a misunderstanding concerning my test results. I thought the doctor or PA would call me as soon as the results were in (late Wed or on Thursday at the latest) On Friday I finally called to get the results, but Doctor Cruz finally called me back about 5:15. It appears the results had come back on Wed. I expected to get a call on Thursday. I was very disappointed that there was a misunderstanding of whether the doctor would call me or I was to call them.Aug 2024GoodAug 2024Very good and very professional. A razor thin edge sit down as a presidential RepublicanAug 2024Dr Cruz gives great attention to detail.Aug 2024Dr Cruz was awesome along with nurseAug 2024They're all in sync.Aug 2024I trust Dr. Cruz to cure what ever ailments I have. She listens.Aug 2024I love Dr Cruz and her method of communication and genuine care and concern for her patients.Aug 2024Accommodative ,respectful and efficient in their job.Aug 2024Accommodative, reliable and efficient in their specialty.Aug 2024This is the first time I have visited with this doctor.Aug 2024The staff was very professional, polite and caring. [...] was warm and very polite, knows her job and made me felt comfortable and at ease. Dr. Cruz was just as good really did an excellent assessment on my health issues and formatting a plan to improve my condition.Aug 2024No bad. All good.Aug 2024Dr.Cruz was terrific. She made the visit worthwhile and I left feeling I was in good hands.Aug 2024Dr. Cruz was very thorough and I didn't feel rushedAug 2024Dr Cruz never rushes her time but is always ready to listen and assist.Aug 2024Reagan greeted w/enthusiasm, welcoming, friendly, upbeat, happy, caring, professional, sense of humor, detailed, organized, listened, informative, understanding, compassionate, honest, demonstrated high skills, trusting, and provided excellent standards of health care :) Great Team Work :)Aug 2024Dr Cruz Reagan greeted w/enthusiasm, welcoming, friendly, upbeat, happy, caring, professional, sense of humor, detailed, organized, listened, informative, understanding, gave me hope, gave great plan of action to treat medical condition, explained disease, cause, help, passionate, work together for outcome, gives stories of successful care/treatment, kind, intelligent, compassionate, honest, demonstrated high skills, trusting, and provided excellent standards of health care :) Great Team Work :)Aug 2024Dr. Cruz is a very good listener. And I believe that Dr. Cruz provides me with the best careJul 2024Although my mom's healthcare has been almost nonexistent & we have to restart everything from step 1, Dr Cruz was very positive, upfront, optimist, and encouraging with all that was dropped into her lap in that 1st visit. Wonderful bedside manner & encouraging but truthful feedback.Jul 2024The front desk was a bit too rushed, & I could sense the annoyance in her voice & facial expression about our not being there 30mins early. Didn't even bother to let me tell her why. [...] To be 100% honest, it was close to end of day, & maybe something was weighing on her. She did show her beautiful smile often, but her interactions were saying something else.Jul 2024My visit was an annual health visit. There was no discussion about my diet, sleep, exercise or sex life. I did not have specific concerns in these areas but am surprised that it was not discussed or mentionedJul 2024The nurse was very good with drawing my blood. She only had to poke me once, unlike other places where the nurse had a hard time finding a good blood vessel.Jul 2024My experience with Dr Cruz and her practice has always been great. Dr Cruz never seems to be in a rush. She takes time to listen to any concerns and explains things very well.Jul 2024Excellent care. Never feel rushed at all but listened to! Great staff and excellent doctorJul 2024The nurse and front desk staff were very nice.Jul 2024Very good service in room after only 5 minJul 2024Very good experience at the Texas health family careJul 2024The doctor and staff is very good Dr. Pamela U Cruz is a very good M.D. [...]Jul 2024Great explanations. Honest assessments.Jul 2024Front desk staff, nurse and Doctor, exceptional!Jul 2024Dr Cruz is always very helpful and always asks the right questions and gives very good information.Jul 2024Everything went smoothly!Jul 2024I love my doctor and nurse!!Their always very caring and helpful!Jul 2024Great friendly staff!Jul 2024Dr Cruz always takes time to listen and provides valuable feedback. She gives me her opinion & perspective on everything, I highly value her advice.Jul 2024All very goodJul 2024Dr. Cruz is a wonderful physician.Jun 2024Dr. Cruz has always listened to my concerns and provided very good suggestions for how to resolve the concern. I have been a patient of Dr. Cruz for several years.Jun 2024Dr. Cruz and her nurse are wonderful. They are caring, they take the time to explain things to you & listen to your concerns. My issue is with the new front reception staff. They have been very short, unfriendly and unwelcoming. If you don't like your job, please find another one because you are ruining a wonderful Dr. Office experience for her patients.Jun 2024I am made welcome and cared for from the time I walk in the door until I leave.Jun 2024I have seen Dr. Cruz many years as my PCP. I could not imagine having to select a replacement, nor would I want to.